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Answering service for contractors · after hours

An answering service for contractors that books the walkthrough, not just a message

Most answering services take a message and bill by the minute, so you call back in the morning, after the homeowner has called other remodelers. Our after‑hours assistant answers when your office is closed, in your business name, and books the free walkthrough. Your team keeps the day, for one flat price a month.

Our after‑hours phone assistant, on its own or next to Booked.

Covering the phone, a monthPrices, Oct 2026
Live answering service, 200 minutes $349 to $720
A receptionist, 9 to 5 only About $4,000
24/7 AI in your job software From $29 + your plan
Our after‑hours assistant $147 + setup
From the PATLive, Ruby and Jobber pricing pages, and the BLS median wage with SBA payroll costs. Sources under the comparison below.
  • After hours, calls answered in your business name
  • Books the free walkthrough
  • Your team keeps the day
  • One flat price, set up for you

4.8 out of 5 from 3,668 reviews14,300+ orders completed on Fiverr9 years in local SEO

01 · Compare

Four ways to cover your phone, side by side

A live answering service, a 24/7 AI, a receptionist on payroll, and ours. What each costs, who homeowners reach, and what happens to the call nobody picks up.

What it costs a monthLive answering service$349 to $720 for 200 minutes24/7 AI receptionistFrom $29, on top of your job software planA receptionist, 9 to 5About $4,000 once payroll costs are inOur after‑hours assistant$147 + $297 one‑time setup, set up for you
Who homeowners reach by dayLive answering serviceTheir agents24/7 AI receptionistThe AIA receptionist, 9 to 5Your receptionistOur after‑hours assistantYou or your receptionist, as now
Who answers after hoursLive answering serviceTheir agents, on 24/7 plans24/7 AI receptionistThe AIA receptionist, 9 to 5Nobody: voicemailOur after‑hours assistantYour after‑hours assistant, in your business name
A call nobody picks upLive answering serviceA message for you to return24/7 AI receptionistRare: it picks up every callA receptionist, 9 to 5VoicemailOur after‑hours assistantAfter hours, it answers. With Booked, a call missed by day gets a text back in under a minute
Knows your towns and price rangesLive answering serviceOnly if you script it24/7 AI receptionistOnly if you set it upA receptionist, 9 to 5Yes, once trainedOur after‑hours assistantYes, from the Fact Sheet written with you
Books the free walkthroughLive answering serviceYes, on most plans24/7 AI receptionistYesA receptionist, 9 to 5YesOur after‑hours assistantYes, with a reminder the day before
Follows up the estimate after the visitLive answering serviceNo24/7 AI receptionistUp to 2 automatic quote remindersA receptionist, 9 to 5If someone remembersOur after‑hours assistantWith Booked: day 2, 5, 10 and 21, until a yes or a no
Who sets it up and keeps it rightLive answering serviceYou send them notes24/7 AI receptionistYouA receptionist, 9 to 5You hire and trainOur after‑hours assistantWe do, and we check its calls every month

Prices from each provider's own page, read 21 Oct 2026: PATLive and Ruby for 200 minutes of live answering, Jobber's Receptionist add‑on (from $29 a month, on top of a Jobber plan). A receptionist: the median wage of $18.27 an hour (US Bureau of Labor Statistics, May 2025), times 1.25 to 1.4 for payroll costs (SBA). Ours: the after‑hours assistant on its own. Booked, our follow‑up system, is $297 a month more if you want it.

02 · Why a message isn't enough

By the time you call back in the morning, she has called someone else

Homeowners rarely wait for one remodeler. The first one to reply gets the first conversation.

52%of calls to home services businesses are answered by a person.Invoca, 2026

46%lower chance of being hired after waiting an hour to reply, and about 90% lower after a day. The study is from freelance hiring.Management Science, 2026

79%of consumers say they'd switch to a faster competitor. After a slow response, 27% actually did.Invoca, 2026

03 · How it works

After hours, it answers. By day, your team does

The service

When your office is closed

Your after‑hours assistant answers in your business name, says it's your after‑hours assistant, answers from your Fact Sheet and books the free walkthrough. A summary of every call is in the app by morning.

The after‑hours phone assistant
With Booked

A call you miss by day

Add Booked and the caller gets a text from your business in under a minute, in your words, asking about the project, and your phone rings at 2 minutes so you can call back. Handy when you're on a roof.

How missed‑call text‑back works

During your working hours, calls ring you or your receptionist exactly as they do now. With Booked, forms, texts and Facebook messages get a reply in under a minute too. Speed to lead

04 · Hear it

What a homeowner hears at 9 PM

An example business and synthetic voices, made for this page. Your greeting and every answer are written with you.

A kitchen inquiryTuesday, 9:12 PMExample
  1. After‑hours assistantHi, it's Riley, Larkmoor Remodeling's after‑hours assistant. How can I help?
  2. HomeownerOh, hi. This is Dave. We're thinking about redoing our kitchen. Do you guys work in Westfield?
  3. After‑hours assistantHi Dave. We do, Westfield is right in our area. Is it a full remodel, or mainly new cabinets and counters?
  4. HomeownerProbably the whole thing. A new layout, and we'd love an island.
  5. After‑hours assistantLove it. Mike, the owner, likes to see the space before he prices anything, so the first step is a free walkthrough. I have Thursday at 6 PM, or Saturday at 10 AM. Which works?
  6. HomeownerThursday at six works.
  7. After‑hours assistantYou're booked, Dave. Thursday at 6 PM. I'll text you a confirmation now, and Mike will see your notes first thing tomorrow.
  8. HomeownerGreat, thanks.
  9. After‑hours assistantThanks for calling. Have a good night.
Free walkthrough booked for Thursday at 6 PM

Hear two harder calls: a homeowner who wants a person, and one who wants a price

05 · Price

One price, set up for you

On its own or with Booked

After‑hours AI receptionist

$147 a month

+ $297 one‑time setup. Up to 300 after‑hours minutes a month included. Already on Booked? Adding it costs the same.

  • Answers when your office is closed
  • Greets callers as your after‑hours assistant
  • Books free estimates, with a call summary in the app

Booked, our follow‑up system, doesn't use AI to reply: it texts every missed call back in under a minute and rings your phone at 2 minutes. AI phone answering is only this service. How speed to lead works

Questions

Questions about answering services for contractors

Get the after‑hours assistant

What does an answering service for contractors cost?

Live answering services bill by the minute: 200 minutes a month is $349 at PATLive and $720 at Ruby (their pricing pages, October 2026). A receptionist at the median wage costs about $4,000 a month once payroll costs are in, for office hours only. Ours is the after‑hours assistant on its own: $297 to set up, then $147 a month. Add Booked, our follow‑up system, for $297 a month if you also want every missed call by day texted back and every estimate followed up.

Is a live answering service better than AI for a remodeler?

By day, the best answer is you or your receptionist, and with our assistant that doesn't change. After hours, a live service reads your notes and usually takes a message, so you call back in the morning, after the homeowner has called someone else. Our after‑hours assistant answers in your business name, gives your price ranges, books the free walkthrough and says honestly that it's your after‑hours assistant.

Do I need a 24/7 answering service?

You need the hours nobody is at the desk covered: evenings, weekends and holidays. During the day your calls ring you or your team as they do now. That is why our assistant only answers when your office is closed.

What happens to a call I miss during the day?

The assistant only answers after hours, so a daytime call rings you as it does now. With Booked, a call you miss gets a text from your business in under a minute, in your words, and your phone rings at 2 minutes so you can call back. How missed‑call text‑back works

Will callers know it is an assistant?

Yes. It greets them in your business name and says it is your after‑hours assistant, and if they ask for a person it tells them when the team is back and offers a callback. Hear two sample calls

Does it work with Jobber, ServiceTitan or Buildertrend?

It runs next to them. Your job software keeps running the job, and the assistant answers the phone when you are closed. With Booked, the first reply and the estimate follow‑up run around it too. Jobber alternatives, and when to keep Jobber

Ali Kashif, who runs Booked Remodelers
Ali KashifYour call is with him

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You walk away with

  • What a homeowner gets back from you after hours: a call and your form, timed
  • Where you show on Google in your best towns, and who shows above you
  • Your website on a phone, through a homeowner's eyes
  • What it costs you a year, and the 3 fixes that win the most back
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